How Babysitters Can Handle Emergencies: When to Call 911 and What to Do

/ Delta Emergency Support Training/

Emergencies can happen at any time, and when you're babysitting, it’s important to know how to respond quickly. Whether you're watching kids at home, looking after younger siblings, or taking care of someone else’s children, you have to be prepared for anything. Knowing when and how to call 911 is especially important because your quick action could save a life.

In this blog, we'll talk about common emergencies, how to stay calm, and why knowing your address and how to call 911 is so critical.

Why It’s So Important to Know How to Call 911

As a babysitter, you might be the first person to handle an emergency. If something happens—a child gets hurt, gets sick, or something else goes wrong—you might need to call 911 for help.

One of the most important things to remember when calling 911 is knowing where you are. If you can’t tell the dispatcher your address, it can delay help. That means it’s crucial to always know the address of the home where you’re babysitting, including the apartment number if applicable. Make sure you have this info handy in case you need it quickly!

When to Call 911: What Counts as an Emergency?

Some situations can be handled with basic first aid, but others are more serious and require immediate help. Here are some examples of when you need to call 911 without hesitation:

1. The Child is Unconscious or Not Responding

If the child or anyone you’re caring for becomes unresponsive, it’s a big emergency. If they’re not waking up, won’t talk, or are just unresponsive, you need to get help right away.

What to Do:

  • Check if the child is breathing. If they are not breathing or are gasping, call 911 immediately. If you're trained in CPR, you may be able to help the child before emergency responders arrive.

  • If they are breathing but still unconscious, gently lay them on their side (recovery position) and call 911 right away.

2. Serious Bleeding

If the child has a large cut or wound that won’t stop bleeding, that’s a serious emergency. You need to stop the bleeding and get help right away.

What to Do:

  • Apply a clean cloth or bandage to the wound and press down to stop the bleeding.

  • If the wound is really deep, or you can’t stop the bleeding, call 911 and keep pressure on the wound until help arrives.

3. Choking

Choking is a life-threatening emergency, especially if the child can’t breathe or speak. If you are trained in back blows and abdominal thrusts, you should perform these techniques as you were taught. If the child becomes unconscious, you should immediately call 911.

What to Do:

  • If you are trained in abdominal thrusts and back blows (to help expel the object blocking their airway), perform these techniques as you’ve been taught.

  • If the child becomes unconscious, call 911 immediately. If you are trained to save a choking person, you have a good chance of saving them.

  • Keep performing your life-saving techniques until the child can breathe or emergency help arrives.

4. Severe Allergic Reaction (Anaphylaxis)

Severe allergic reactions (also known as anaphylaxis) can cause swelling in the throat and make breathing difficult. Common triggers include bee stings, food allergies (like peanuts), or certain medications.

What to Do:

  • If the child has an epinephrine auto-injector (EpiPen), use it right away.

  • Then, call 911 immediately to get professional help.

5. Seizures

If the child has a seizure, especially if they’ve never had one before, you should call 911. This is important because first-time seizures can be a sign of something serious, and even if the seizure doesn’t last long, it’s better to get medical help.

What to Do:

  • Move objects out of the way to prevent injury.

  • Gently cushion their head and lay them on their side if possible.

  • If the child has never had a seizure before, or if it lasts more than a minute, call 911 right away.

6. Trouble Breathing or Chest Pain

If the child is having trouble breathing, or complains of chest pain, these could be signs of a serious medical condition like a heart attack or a severe asthma attack.

What to Do:

  • Help them sit up and stay calm.

  • If they have an inhaler, help them use it.

  • If they are still having trouble breathing or in pain, call 911 immediately.

How to Call 911: What You Need to Tell Them

When you call 911, it’s important to speak clearly and calmly. Here’s what to do:

1. Know Your Address

You must know the address where you're babysitting, including the street name, apartment number (if applicable), and any nearby landmarks. Make sure you have this info written down or memorized before the emergency happens so you can give it to 911 right away.

2. Speak Clearly

When you’re panicked, it can be hard to talk clearly. Take a deep breath, stay calm, and explain what’s going on as best as you can. Tell the dispatcher the emergency, the condition of the child, and the address where help is needed.

3. Describe the Situation

Tell the dispatcher what happened and the child’s condition. For example:

  • “The child is unconscious and not breathing.”

  • “They’re choking on food and can’t breathe.”

4. Follow the Dispatcher’s Instructions

The dispatcher might give you advice on what to do while you wait for emergency help to arrive. Listen carefully and do your best to follow their instructions.

5. Stay on the Line

Don't hang up until the dispatcher tells you it's okay. They may need more information or updates as emergency responders get closer.

When in Doubt, Call 911

If you're ever unsure whether something is an emergency, it’s always better to call 911. Better to call and not need them than to not call and need them. 911 call-takers are there to help and guide you through the situation. They won’t judge you for calling and are trained to assist you no matter what the emergency is. Trust your instincts—if you feel the child’s health or safety is at risk, don’t hesitate to call for professional help.

Conclusion: Be Prepared, Stay Calm, and Get Help

Babysitting comes with a lot of responsibility. Emergencies can happen quickly, but being prepared can make all the difference. The key is staying calm, knowing when to call 911, and having the information you need to guide emergency responders.

At Delta Emergency Support Training, we offer Red Cross Babysitting courses that cover all the important topics you need to be ready for anything. Our course is taught by paramedics and includes one session on caring for babies and another session dedicated to babysitter first aid, where you’ll learn life-saving techniques like CPR, how to handle injuries, and what to do in different emergency situations. You’ll leave our course with the skills and confidence to handle any emergency that comes your way.