About Delta Emergency Support Training
The responder-led team behind Delta Emergency
First aid and responder training shaped by frontline experience, professional standards, and instructors who know how to build real confidence.
The team
Meet the people behind Delta Emergency
Jarrett
Advanced Care Paramedic · CRC Instructor Trainer · Owner
Jarrett is the owner of Delta Emergency Support Training and an Advanced Care Paramedic with 19 years in EMS. His background includes frontline paramedicine, EMS operations supervision, Mobile Integrated Healthcare community paramedicine with Alberta's leading EMS health authority, and completion of the STARS and University of Calgary Critical Care & Transport Medicine Academy.
Read more about Jarrett
His teaching connects real emergency response, clinical judgement, communication, confidence, and practical skill development. Many of his students are working toward careers in EMS, fire, healthcare, or public safety, and he takes pride in helping them build the foundation to get there.
His classes are structured, practical, and high-expectation, but never cold, approachable, direct, and memorable, with enough humour to keep students engaged while respecting the seriousness of what they are learning.
Kumari
Emergency Medical Responder · CRC Instructor · Youth Leader
Kumari is a registered Emergency Medical Responder in British Columbia, a Canadian Red Cross instructor, and an integral part of the Delta Emergency team. Originally from BC, she now teaches in Calgary, Leduc, and onsite courses across Alberta.
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Her teaching style is upbeat, practical, and student-centred, the kind of personality that helps students relax enough to learn, while still making sure they leave stronger than they arrived.
Stephen
Metro Fire Department Firefighter · Delta AFA Graduate · Responder Instructor
Stephen is a firefighter with a metro fire department in Alberta and a former Delta Advanced First Aid student who now contributes back to the program as an instructor, a teacher who has been through the same training pathway many of his students are starting.
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Steve brings experience from fire response, first response, wildfire crew leadership, and ski patrol into the classroom, and connects course skills to the real expectations of public safety work.
He is also an outdoor sports enthusiast, which makes his wilderness, injury prevention, and real-world scenario perspective especially useful. His suspiciously strong survival record may or may not be linked to a steady intake of rotisserie chicken.
Nickie
Advanced Care Paramedic · Community Paramedic · Responder Educator
Nickie is an Advanced Care Paramedic with 19 years in EMS and currently serves as a Mobile Integrated Healthcare community paramedic with Alberta's leading EMS health authority. She is a respected educator across EMR, PCP, and ACP training environments.
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Students benefit from her ability to explain complex ideas clearly and make challenging material feel manageable. She brings warmth, patience, and real expertise into the classroom, a clinician and educator who supports learners while still holding them to a professional standard.
Connor
Metro Fire Department Firefighter · Delta AFA Graduate · Responder Instructor
Connor is a firefighter with a metro fire department in Alberta and a former Delta Advanced First Aid student who now teaches and mentors with the team, bringing a grounded and relatable perspective to learners preparing for fire, responder, and emergency services careers.
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He helps students understand not only the course material, but the mindset, preparation, and consistency required for public safety pathways.
Outside the classroom, Connor is a technical climbing coach and brings that same attention to safety, movement, and precision into his teaching. He also has an exceptional moustache and a permanent unresolved account with the Tooth Fairy.
Rachel
Respiratory Therapist · CRC Instructor · First Aid & CPR/AED
Rachel is a respiratory therapist and a Canadian Red Cross instructor, and she teaches Delta's first aid and CPR courses in Calgary. Her clinical work has been in hospital and homecare, which is a background that shows up most in the parts of a course about breathing and airway.
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Teaching is not new to her. She has spent years explaining equipment and technique to patients, to families, and to other healthcare providers, which is a harder audience than it sounds: people who need to leave the room able to do the thing, not just able to describe it. Students get an instructor who is patient with the question behind the question.
Michael
Advanced Care Paramedic · CRC Instructor · ITLS, ACLS & PALS Instructor
Michael is an Advanced Care Paramedic with 25 years in EMS and one of Delta's main Canadian Red Cross instructors, teaching in Calgary, Leduc, and the advanced responder-focused courses.
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Mike's teaching style is direct, practical, and skill-focused: clear coaching that turns repeated practice into reliable performance. His goal is not just for students to understand a skill, but to perform it with confidence when it matters.
Mike sets a high bar because the work matters. Students trained by Mike leave with stronger habits, sharper skills, and a better understanding of what competent care should look like.
- 240,000+
- frontline patient care hours
- 110+ years
- combined emergency experience
- Since 2013
- a Canadian Red Cross Training Partner
Start with first aid. Build toward response.
Delta Emergency Support Training delivers Canadian Red Cross First Aid, CPR, Basic Life Support, Advanced First Aid and Emergency Medical Responder training in Calgary, Leduc and through private onsite delivery across Alberta and beyond.
We train workplaces, childcare providers, fire applicants, industrial teams, future paramedics, healthcare providers and community members. Many start with a one-day first aid course. Some carry on, course by course, into responder work.
- First Aid
- Advanced First Aid
- Emergency Medical Responder
- Clinical practice
Jarrett Chisholm, ACP, receiving his Critical Care Paramedic certification from STARS and the University of Calgary at the STARS base in Calgary, 2017.
Red Cross standards. Delta execution.
The Canadian Red Cross sets the program: the evidence, the current guidelines, the competencies and the certificate. What Delta adds is the teaching.
Our instructors are working paramedics and firefighters who keep training in their own fields. In class that means scenarios run the way calls run, equipment in hands rather than on slides, decisions made out loud, and enough repetition that the skill holds under pressure.
First aid is recognition, decision-making, communication and action. The certificate records that you learned the steps. The course should leave you able to use them.
Our origin
The goal was never to create people who could only pass a test.
Delta Emergency was founded in 2013 by Alberta Advanced Care Paramedics who saw the same problem repeatedly in the field: people wanted to help, but hesitation stopped them. Some were afraid of doing the wrong thing. Some had taken first aid years earlier and no longer trusted their skills. Some had been taught the information, but not the confidence to use it.
We built Delta Emergency to close that gap: to create people willing and able to respond. That is still the measure of every course we run.
Why DELTA
In emergency medical dispatch, calls are prioritized by urgency, and two of the highest levels are Delta and Echo. Echo calls are rare and immediately life-threatening. Delta calls are serious, time-sensitive and far more common: the calls where responders spend much of their careers, often decided by what happens in the first few minutes.
That is the space Delta Emergency trains for: the gap between “someone should do something” and “I know what to do.”
The Delta Lifebolt
- Care
- The heart
- Response
- The lightning bolt
- EMS
- The Star of Life
The Star of Life is the chain of emergency medical care. The lightning bolt is speed: CPR, an AED, early action, the energy to intervene before advanced help arrives. The heart is the person at the centre of every emergency.
Outcomes are rarely created by one person alone: someone recognizes the emergency, someone calls for help, someone starts CPR, someone applies an AED, fire and EMS arrive, and hospital teams take over. Each link matters. Delta Emergency exists to strengthen the first links in that chain.
Same star, same bolt, same heart. If you spot the old gold Lifebolt on a certificate, a shirt or a kit bag, that is still us.