First Aid 101: Mastering the Check, Call, Care

Check, Call, Care: The Lifesaving Steps of First Aid

Emergencies can happen anytime, anywhere. Whether it’s a car accident, a sudden collapse, or a choking incident, knowing how to respond can mean the difference between life and death. This is where the Check, Call, Care method, endorsed by the Red Cross, comes into play. It provides a simple yet effective framework for bystanders to take action in an emergency.

In this blog, we will break down the three essential steps—Check, Call, and Care—so you can feel confident in responding to emergencies and potentially saving lives.

Step 1: Check the Scene and the Person

The first step in any emergency situation is checking the scene and the individual in distress.

Why Check the Scene?

Before rushing to help, you must ensure that it’s safe for you to do so. If the scene is dangerous, you could put yourself at risk and become a second victim. Here’s what to look for:

• Hazards – Fire, water, live electrical wires, falling debris, or violent individuals.

• Number of Victims – Are there multiple injured people who need assistance?

• Bystanders – Can someone else help call 911 or assist you?

Checking the Person

Once you determine that it’s safe to approach, check the individual:

• Tap and Shout – Tap the person’s shoulder and ask, "Are you okay?" If there’s no response, they may be unconscious.

• Check for Breathing – Look, listen, and feel for breathing for no more than 10 seconds.

• Identify Life-Threatening Conditions – Severe bleeding, trouble breathing, or unresponsiveness require immediate action.

If the person is unconscious or experiencing a medical emergency, move on to the next step: Call 911.

Step 2: Call for Emergency Help

When a person is in distress, time is critical. Calling 911 connects you to professional emergency responders who can provide further instructions and dispatch medical personnel.

When Should You Call 911?

• The person is unconscious or unresponsive.

• They are not breathing or gasping for air.

• They have severe bleeding that won’t stop.

• They have symptoms of a stroke (facial drooping, slurred speech, arm weakness).

• They are experiencing chest pain or signs of a heart attack.

• You suspect a head, neck, or spinal injury.

What to Say to the Dispatcher

• Location – Give the exact address or describe the surroundings.

• Nature of the Emergency – Explain what happened and the condition of the victim.

• Number of Victims – Let them know if more than one person needs help.

• Follow Instructions – The dispatcher may provide instructions, such as how to perform CPR.

After calling, return to the injured person and begin providing care until professional help arrives.

Step 3: Care for the Injured Person

After checking the scene and calling for help, it’s time to provide immediate care. Your actions can keep the person stable and improve their chances of survival.

Caring for an Unresponsive Person

• If Breathing: Place them in the recovery position (on their side) to keep their airway open and prevent choking.

• If Not Breathing: Begin CPR immediately – 30 chest compressions followed by 2 rescue breaths, repeating until help arrives.

Caring for Severe Bleeding

• Apply direct pressure with a clean cloth or bandage.

• If the bleeding doesn’t stop, add more dressing without removing the first one.

• If necessary and trained, use a tourniquet on limb injuries.

Caring for a Suspected Head, Neck, or Spinal Injury

• Do not move the person unless they are in immediate danger.

• Place your hands on both sides of their head to keep them still.

• Encourage them to remain calm and wait for emergency responders.

Delta Emergency Support Training – A Red Cross Training Partner

At Delta Emergency Support Training, we are proud to be a Red Cross Training Partner offering Standard First Aid training. Our courses teach essential lifesaving skills, including CPR, AED use, and first aid techniques, ensuring that you are fully prepared to respond in an emergency.

If you’re interested in learning these skills in a hands-on environment, contact us today to sign up for a course! Being trained means being ready to save a life.

Conclusion: Anyone Can Be a Lifesaver

The Check, Call, Care method is a simple but powerful way to respond to emergencies. By taking a few minutes to check the scene, call for help, and provide basic first aid, you can make a life-saving difference.

Want to learn more? Consider taking a certified first aid and CPR course through Delta Emergency Support Trainingor another accredited Red Cross partner. Being prepared means having the confidence and skills to step up in an emergency!

What’s your experience with first aid? Have you ever had to use these steps in real life? Share your thoughts in the comments below!

First Aid Providers pay for Google Reviews?

Is this review for real?

You’re about to click the “Buy” button, but before you open your wallet, it’s probably a good idea to read some online consumer reviews, right? Whether it's booking a vacation, buying an audiobook or hiring a contractor, many of us look to online reviews to help us with our buying decisions. Online consumer reviews  help both consumers and businesses – they provide a wealth of “unbiased” product information to help you shop smart, and they reward businesses that provide a great product or service.

Companies may encourage their employees to post reviews, they might give customers incentives to leave positive reviews, and they can even hire a firm to post fake reviews for them.

Consumer reviews often strike at the heart of a consumer’s buying decision. Shoppers trust that these reviews are from real customers, just like them. Posting fake reviews online can damage that trust and seriously erode consumer confidence.

And the scope is wide -- if you shop online, you’re a potential victim.

So, here are some ways to help you recognize, reject and report fake reviews and protect your pocket book.

How to recognize fake reviews:

• Sudden spike or dip: Watch out for a sudden spike in very positive reviews or a sudden dip in very bad reviews. Are the reviews spread over a considerable amount of time or are they compressed in a very short period of time?

• New reviewer: Be on the lookout for reviewers who have only recently created a user profile or have been providing positive feedback on select products or services over a short period of time. These reviewers may work for the company and they may be getting reimbursed for posting fake reviews.

• Beware when a reviewer says, “It’s the best ever!!!”: Don’t always trust reviews with an overly positive or gushing tone, especially if the review does not offer specific details about why it’s so good. If a review claims a service or product is “the best ever,” the review may be fake.

• And beware when a reviewer says, “It’s the worst ever!!!”: You also shouldn’t always trust very negative reviews. These could be fake reviews from a competitor, discouraging shoppers from buying one product or service and suggesting another.

• 5 Stars!: When a company has only 5-star reviews, that’s a red flag. Every company, no matter how good, is likely to have a few negative reviews.

• Does this sound familiar? Watch out for multiple different reviewers using the same language to describe how good or bad something is. Some companies provide scripts to reviewers with suggested phrases and key words. Be cautious if you see the same buzz words coming up over and over again in reviews.

How to reject fake reviews:

• Shop around: Just like you shopped for the right product or service, you should also consult several sources for independent, unbiased reviews.

• Go back in time: Be sure to look at reviews over a long period of time. This will help you to spot potential patterns like a spike in positive or negative reviews.

• The meat is in the middle: Read the 2-, 3- and 4-star reviews too. Someone writing a fake review is more likely to assign a rating of 1 or 5 stars, meaning you’re more likely to find balanced critique in the middle range.

• Diversify: Online reviews are just one way to assess a product or service. Branch out -- ask trusted friends and family about their experiences. Consider asking the company for references.

How to report fake reviews

• If you believe you have come across fake online reviews, report them to the Competition Bureau.

Source: The Government of Canada.

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